The employees of a local sandwich shop had low job satisfaction. This was hurting their work, customer loyalty, and the franchises bottom line. The challenge was to find the root of this problem, and address it both quickly and thoroughly enough before the brand was damaged.

DeClare conducted an impromptu seminar with the sandwich shop employees about their value, purpose, impact, and future. This lowered costs related to turn-over, training, re-training, product loss, and customer satisfaction. Adding these costs up and given a continuance of employee satisfaction the local franchise is projected to save over $2million.